Guest Service & Order Care

To be in compliance with the U.S. Food and Drug Administration (USFDA), Canadian Food Inspection Agency (CFIA) and our HACCP / Good Manufacturing Practice Audit standards, we are unable to accept returns in accordance with food safety and Quality Control.

Should your order arrive damaged or not as intended, we kindly invite you to contact our Client Care team at mailorder@tealeaves.com within seven (7) days of delivery. To allow us to assist you swiftly and thoughtfully, please include your order number along with a photograph of the affected item.

We will be pleased to review your concern and ensure your experience with TEALEAVES reflects the care and craftsmanship behind every blend.