TEALEAVES has a rigorous testing and compliance program, embedded within its SOP, monitored by our Legal Department. Within our raw ingredients (teas, flowers, fruits, spices, botanicals), we employ third-party Certificate of Analysis testing conducted by independent laboratories in the USA, Canada, European Union and to a lesser degree Asia. Within each SKU (blend, varietal), our Blenders may produce a sequence of Lots (each diligently tracked by Enterprise Resource Planning Microsoft Dynamics, which controls Full Lot Traceability and compliance with Canadian Food Inspection Agency standards).
Each Lot is additionally Quality Control tested for Palate: Color + Aroma + Taste and subjected to Standards analysis to mark and assess not only raw ingredients but also Semi-Finished Goods and Finished Goods. This process ensures that TEALEAVES makes the highest-quality blends in service to its clients (consumers, Five-Star hotels, Michelin-star restaurants) to supply its warehouses in Vancouver, Seattle, New York, Hong Kong, Shanghai, Singapore, Kuala Lumpur and London.
Our Full Lot Traceability system and Production/Blending SOPs are audited by governmental regulatory and third party certifications including, but not limited to, FoodSafe, Certified Organic, GMP, and HACCP by: Coastal Health City of Vancouver, NSF.org, BCARA, Diversey, and CFIA. On top of this extensive compliance and testing, our Legal Department audits our internal processes and record-keeping. Reviews are conducted regularly to comply, meet and exceed applicable local and international standards.
We are Subject-Matter-Experts in tea with an impeccable history of standards and quality for decades, trusted by hundreds of the most prestigious and discerning culinary and hotel establishments.